Dedicated CRM

Relationship Management

Each property is assigned a specific Customer Relationship Manager (CRM) as a single point of contact for property managers and building owners. No more anonymous bureaucracy; your CRM knows your property and is an available resource for property managers to coordinate communication. They are personally responsible for your satisfaction.

Call Center

Residents can contact AM3's call center to speak to a representative 24/7. Our newly upgraded center is operated at our corporate headquarters in Oak Brook, Illinois, and is staffed by our own AM3 personnel. Residents experience an average hold time of less than one minute, usually with one-call resolution. Our staff is specially trained to understand your building's services and resident's needs, and are ready to answer questions and solve problems on the spot.